OUR PRIVACY POLICY

Effective Date: May 2026

Last Updated: June 2026

Ace Natural Beauty School (“Ace Natural Beauty School,” “Ace,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, process, and protect your information when you visit our website, subscribe to our communications, purchase our products, enrol in our courses, book consultations, use our software tools, participate in memberships, or otherwise interact with our services.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

1. COMPANY INFORMATION

Ace Natural Beauty School

Lagos, Nigeria

Website: www.acenaturalbeautyschool.com

Email: [email protected]

Alternative Email: [email protected]

2. SCOPE OF THIS POLICY

This Privacy Policy applies to all individuals who interact with Ace Natural Beauty School, including:

• Website visitors
• Course students
• Consultation clients
• Newsletter subscribers
• Digital product purchasers
• Membership participants
• SaaS platform users
• Event and workshop participants

This Policy applies to information collected through:

• Our website at www.acenaturalbeautyschool.com
• Our Systeme.io course and funnel pages
• Our learning management platform
• Customer support channels
• Surveys and questionnaires
• Any other platforms or tools authorised and operated by Ace Natural Beauty School

3. INFORMATION WE COLLECT

We may collect the following categories of personal information:

3.1 Information You Provide Directly

• Full name and email address
• Phone number and WhatsApp contact details
• Country of residence and billing address
• Professional background and business information
• Social media handles, voluntarily provided
• Account login details
• Payment and transaction records
• Any other information you choose to provide when contacting us or completing forms

3.2 Information Collected Automatically

When you visit our website or use our services, we may automatically collect:

• IP address and general location data
• Browser type and operating system
• Pages visited, time spent, and referring URLs
• Usage patterns and analytics data

3.3 Course and Programme Information

Where applicable, we may collect:

• Educational progress and assignment submissions
• Course completion status
• Formulation projects and work developed during programmes
• Communication records during your participation in our courses or services

4. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To deliver educational content, courses, and digital products you have purchased
• To manage your account and provide customer support
• To process payments and maintain transaction records
• To respond to enquiries, questions, and consultation requests
• To schedule and confirm appointments and sessions
• To improve and personalise our services and course content
• To send promotional materials, updates, and announcements where you have consented
• To maintain security and prevent fraud
• To enforce our legal rights and comply with applicable legal obligations

5. LEGAL BASIS FOR PROCESSING

Where applicable under data protection law (including the Nigerian Data Protection Act 2023 and, where relevant, the UK GDPR and EU GDPR), we process your personal data on the following legal grounds:

• Contractual necessity — to fulfil our obligations when you purchase a course, product, or service
• Legitimate interests — to operate and improve our business, provided these interests are not overridden by your rights
• Consent — for marketing communications and cookies, where your explicit consent is required
• Legal obligation — to comply with applicable laws and regulations

6. EMAIL MARKETING COMMUNICATIONS

If you subscribe to our mailing list, register for a course, or make a purchase, we may send you:

• Industry insights and formulation tips
• Course updates and new programme announcements
• Promotional offers and exclusive member content
• Business and entrepreneurship resources relevant to beauty and formulation

You may withdraw your consent and unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly at [email protected]. Unsubscribing from marketing emails will not affect transactional communications related to your purchases or active enrolments.

7. THIRD-PARTY SERVICE PROVIDERS

We work with trusted third-party service providers to operate our business. These providers may have access to your personal data only to the extent necessary to perform their functions and are bound by confidentiality and data protection obligations. They are not permitted to use your data for any other purpose.

Our current service providers include:

• Website hosting and infrastructure providers
• Video hosting platforms used for course delivery
• Email marketing and automation platforms
• Payment processing services (see Section 8)
• Customer relationship management tools
• Learning management system providers

These providers operate under their own privacy policies, for which Ace Natural Beauty School is not responsible. We encourage you to review the privacy policies of any third-party tools you interact with through our services.

8. PAYMENT PROCESSING

We use third-party payment processors such as Flutterwave and Paystack to handle payment transactions securely. When you make a purchase, your payment information is processed directly by these providers through their secure, encrypted systems.

Ace Natural Beauty School does not store, access, or retain your full payment card details. All payment data is handled in accordance with the relevant payment processor’s security standards and privacy policy. You should review the privacy policy of the applicable payment processor before completing a transaction.

9. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies, which may include:

• Cookies — small data files stored on your device
• Pixels — small image files used to track behaviour
• Local storage and session data

These technologies help us to:

• Ensure our website functions correctly
• Understand visitor behaviour and improve user experience
• Measure the effectiveness of our marketing activities
• Personalise content where appropriate

You may disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. Where consent is required for non-essential cookies, we will request it.

10. MEMBERSHIPS, COURSES AND SAAS PLATFORMS

When you enrol in a course, join a membership programme, or use any platform-based tool operated by Ace Natural Beauty School, we collect and process additional data including:

• User-generated content such as assignments, forum posts, and project submissions
• Course progress, completion status, and assessment results
• Communication records within the platform
• Login and session activity

This information is used solely to deliver your programme, assess progress, award certificates, and improve our educational offering.

11. DATA RETENTION

We retain your personal information only for as long as is reasonably necessary to fulfil the purposes for which it was collected, including:

• The duration of your active enrolment, membership, or service agreement
• Any additional period required by applicable law or regulation
• As long as necessary to resolve disputes and enforce agreements
• As long as required to respond to legitimate requests from regulatory authorities

When your data is no longer required, we will securely delete or anonymise it in accordance with our internal data management procedures.

12. DATA SHARING

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• With trusted service providers as described in Section 7, under appropriate contractual protections
• Where required by law, court order, or government authority
• To protect the safety, rights, or property of Ace Natural Beauty School, our users, or the public
• In the context of a business transfer, merger, acquisition, or sale of assets, where the receiving party agrees to honour this Privacy Policy
• With professional advisers such as legal counsel or accountants, under applicable confidentiality obligations
• With your explicit consent

13. INTERNATIONAL DATA TRANSFERS

As an online education provider serving students worldwide, your personal data may be transferred to and processed in countries other than your country of residence. You acknowledge that data protection laws vary across jurisdictions.

Where we transfer personal data internationally, we take appropriate measures to ensure that your information remains protected in accordance with this Privacy Policy and applicable data protection law. If you are located in the European Economic Area, United Kingdom, or another jurisdiction with specific transfer requirements, we will ensure appropriate safeguards are in place.

14. SECURITY MEASURES

We implement appropriate technical and organisational security measures to safeguard your personal information against unauthorised access, disclosure, alteration, and destruction. These measures include:

• Encrypted data transmission using SSL/TLS protocols
• Restricted access to personal data on a need-to-know basis
• Regular review of our data collection and storage practices
• Use of reputable, security-certified third-party platforms

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable law.

15. YOUR RIGHTS

Subject to applicable law, you may have the following rights regarding your personal information:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate or incomplete data
• Right to erasure — to request deletion of your personal data in certain circumstances
• Right to restrict processing — to request that we limit how we use your data
• Right to data portability — to receive your data in a structured, commonly used format
• Right to object — to object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — where processing is based on consent, to withdraw it at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

16. CHILDREN’S PRIVACY

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children under the age of 18. If you believe that we have inadvertently collected information from a minor, please contact us immediately at [email protected] and we will take prompt steps to delete such information.

17. THIRD-PARTY LINKS

Our website may contain links to third-party websites, platforms, or services that are not operated by Ace Natural Beauty School. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit through links on our platform. We accept no responsibility or liability for the privacy practices of third parties.

18. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Where changes are material, we will notify you by email or by posting a prominent notice on our website prior to the changes taking effect. The updated Privacy Policy will be effective from the date indicated at the top of this document.

Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically.

19. GOVERNING LAW AND JURISDICTION

This Privacy Policy is governed by the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Act 2023 (NDPA) and any regulations issued thereunder by the Nigeria Data Protection Commission (NDPC).

Where Ace Natural Beauty School processes personal data of individuals located in the European Economic Area or the United Kingdom, we also comply with the EU General Data Protection Regulation (GDPR) and the UK GDPR respectively, to the extent applicable.

Any disputes arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Nigeria, without prejudice to your rights under applicable local consumer protection or data protection law.

20. CONTACT AND COMPLAINTS

If you have any questions, concerns, or complaints about this Privacy Policy or the way we handle your personal information, please contact our Data Privacy Officer:

Ace Natural Beauty School

Email: [email protected]

Alternative Email: [email protected]

Website: www.acenaturalbeautyschool.com

Location: Lagos, Nigeria

We aim to respond to all privacy-related enquiries within 30 days. If you are not satisfied with our response, you may have the right to lodge a complaint with your national data protection authority.

© 2026 Ace Natural Beauty School · Lagos, Nigeria · www.acenaturalbeautyschool.com